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 engage your customers with voice

let’s get your customers talking...
with voice-based contactless customer engagement and touchless controls.
Volara provides voice-based guest engagement software running on hardware like the Amazon Echo and Google Nest Hub, among others. Our tools are used by property managers, creative agencies, and technology integrators to easily enable memorable voice based experiences at scale. Customized to the specific property and business, Volara knows how to get customers talking and businesses benefitting from the power of voice-based engagement.
Volara is Engaging guests in leading hotels across the globe...
I want to engage my customers with voice!
Would you like to discuss how voice can impact your customer experience and improve engagement with your brand and business? Drop your email below and we'll be in touch.
We also Engage residents in leading senior living communities...
and customers in many other commercial properties...

Thought leading hoteliers are talking about Volara...

"Volara shares Marriott’s commitment to guest privacy and the need to deliver quality experiences. Making sure guests are inspired and engaged during their stay is important to us." 
- Scott Hansen,  Senior Director Guest Technology Operations, Marriott
“Volara meets the complex technical specifications of the hotel and simultaneously adheres to our obligation to ensure guest privacy.  Volara understood our vision, and it already had integrations to more than 40 hotel technologies. Security was also extremely important to us. Volara ensures that recordings of guests are never associated with their personally identifiable information. They make sure that all recordings of guests are deleted within 24 hours – a distinct difference from the management of user recordings in the consumer environment.”
- DARREN CLARK, Vice President IT, VICEROY Hotels and Resorts
"At Dream Hotels, delivering a frictionless experience for all guests remains a top priority. Thanks to the voice assistant solution provided by Volara and the Google Assistant, we are successfully facilitating highly accurate, multilingual interactions with travelers from across the globe."

as are senior living executives...

"We deployed 500 Google Nest Hub Max devices, all of which continue to be used today. With a portfolio as large as ours, deploying this number of units could have been problematic if it were not for Volara. They pre-configured each device and provided simple instructions for our staff and residents to follow. It has been a complete ‘hands-off’ experience for our IT department, and we sincerely appreciate that. If anyone calls me for help with the Google device, I simply refer them to Volara. Their team can assist with any questions remotely, so we do not need to go into each apartment to configure the devices. It’s a solid relationship."
- Mark Kronner, Chief Technology Officer, Presbyterian villages of michigan
“Our members are ordering pizzas … they are looking up recipes … and watching how-to craft videos. Not only are we connecting people to medicine and a social network, but Volara and Google are giving our members entertainment — residents at one co-op had their first virtual bingo session last week and it was a blast! We can’t thank them enough.”
- Anne Sackrison, Chief operating officer, CSI Support and Development
“We are thrilled with the responsiveness of Volara through this partnership. They understand the importance of voice and video technology for interacting with and engaging our residents along their wellness journeys. We couldn’t be happier with how Volara configured the systems and continue to support our seniors and staff. They have truly taken the burden off our shoulders and placed it on their own. Oftentimes when people look at large providers like VOA, they think they have a robust technology infrastructure to support the portfolio. That just isn’t true. We do not have the capacity to roll out solutions like the Google Nest Hub Max devices without partners like Volara.”

and executives across many other industries

We search the world for the best innovations and technologies to help our people serve customers when, where and how they chose, and the partnership with Volara and Google fulfills that promise with real-time voice-based translation into 29 languages. We think this gives us the opportunity to deliver the best possible first impression and customer experience in the industry." 
- Jeremy balkin, Head of Innovation, HSBC USA
"The Volara team has been incredibly responsive and helpful throughout the process.  They've guided us through the data collection process and have been more than willing to answer all of our questions with professionalism and kindness. We're thrilled to be providing this solution to families and creating a unique experience that increases their comfort during their stay at the Ronald McDonald House of Washington, D.C."
- SARAH QUILLIN, VP of Development and Marketing, Ronald Mcdonald Charities of Greater Washington, DC
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work with us

Learn more about how we can help you select, enable and implement voice assistant solutions customized for your property and business.
Senior Living
Transit Hubs
Overview of Volara's Voice Based Guest Engagement Solution on the Google Assistant
Volara was the first to turn Google Assistant into a business tool for hotels.
Volara built the first fully integrated iteration of a hotel business tool atop Google Assistant in October 2018.  This innovative solution - now running atop the Google Nest Hub -  is the perfect solution for hotels that are already part of the the Google ecosystem - perhaps they're using Chromecast for content streaming on their TVs - or that see value in the unique multi-modal survey and promotional features offered by this solution. 
Overview of Volara's Voice Based Guest Engagement Solution on Amazon Alexa
Volara provides tools that enable the enterprise management of Echo family devices, real-time management of automated conversations, and secure integrations into leading hotel technologies.
Volara deployed its first automated voice based guest engagement solution in hotel guest rooms in December 2016.  That original solution is still live today and has been accompanied by many more interactive voice assistant solutions across the globe.  
Overview of Volara's Real Time Language Translations Solution with the Google Assistant's Interpreter Mode
Volara is an authorized solution provider for the Google Assistant's Interpreter Mode for Enterprises.
Volara is an authorized solution provider for the Google Assistant's Interpreter Mode which enables real time 29 language translation in leading enterprises across the globe.  Today Volara is managing such solutions for leading organizations like HSBC, Caesars Entertainment, Khalifa Stadium, Dream Hotels, Delaware North and John F Kennedy Airport, among many others. From consulting and training, to product implementation and technical support, Volara will help you get ready to support customers around the world and diverse language backgrounds.
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