Engagement technology leader, Uniguest acquires hospitality division of CPI Global

Jun 9, 2022

NASHVILLE, Tenn. – Uniguest, a global leader in digital engagement technology to multiple end markets, announced today the acquisition of CPI Global’s hospitality division.

Following yesterday’s announcement of the acquisition of Otrum, the addition of CPI Global’s hospitality division significantly enhances Uniguest’s presence in the European hospitality market. CPI’s hospitality technology is widely adopted in France with significant contracts with leading brands in the hotel industry.

CPI Hospitality has provided a managed digital signage service and music solutions for hotels, including on-site support, for over 10 years but with a renewed focus on Digital Retail Experiences the time was right to pass their hospitality division to another expert in the space.

Georges Habibian CEO from CPI commented, “Uniguest has an incredible range of customers both in hospitality and in other markets, with an unrivalled product set, and so we see them as the perfect partner to pass on the baton in servicing our loyal clients and to taking on development of our digital signage CMS.”

Uniguest chief executive officer, Jeff Hiscox added, “CPI has been delighting its customers for many years and we trust ourselves to continue that service. With several of CPI’s expert team joining ours we feel that we have the knowledge and experience to enhance the offering into CPI’s hospitality customers and to continue achieving quality customer care.”

“We’re building a world-class team and business at Uniguest, and the addition of the CPI hospitality division will help drive us towards our goal of being the world’s top provider of secure digital engagement technologies.”

Uniguest is a portfolio company of Atlantic Street Capital and adding CPI Hospitality Division to the Uniguest organization marks its second acquisition of 2022 following on from Otrum this month, and following on from JANUS Displays, Sagely, UCView, Volara and Planet eStream in 2021.

About Uniguest

Uniguest is a global leader in providing connected technology solutions to enable those in hospitality, senior living, sports/stadiums, entertainment, retail, education, government, corporate, and enterprise to engage with their audience. Uniguest is highly focused on creating deep client relationships as evidenced by its most recent NPS score of 78. Uniguest provides turnkey technology solutions that include hardware and software solution packages, professional services, system implementation, and 24/7/365 multi-lingual support. The Uniguest family incorporates the Tripleplay, Touchtown and JANUS Displays technology and teams. For more information, visit www.uniguest.com.

About CPI Global

CPI GLOBAL is a global creator and manufacturer of point of sale solutions, and has been in operation for more than 100 years. With a complete range of technologies including POS, trade marketing, commercial furniture, installation and merchandising, automatic distribution, RFID & payment, CPI GLOBAL serves the world’s top brands helping them to improve their turnover and enhance revenue performance. CPI’s 160 person team covers design and engineering, manufacturing (including metal, wood, plastic and cardboard factories), RFID / automatic distribution & digital signage software development, integration, deployment, support, and project management. For more information, visit www.cpiglobal.com.

About Atlantic Street Capital

ASC is a private equity firm that invests in lower middle market companies poised for the next level of growth. The firm targets entrepreneurial management partners and fundamentally sound companies between $4 million and $25 million of EBITDA that will benefit from capital investment and ASC’s value-added strategic and operational support. As a result, ASC works closely with management to unlock their business’ underlying value and help them succeed. For more information, visit www.atlanticstreetcapital.com.