by James Keen | Jul 30, 2020 | News
Providing a quality guest experience is more important than ever for hoteliers seeking to compete in the post-COVID-19 world. Much has been said over the past six months about social distancing, mask etiquette, and the need for greater vigilance in protecting public...
by Dija Selway-Mkwazu | Jun 9, 2020 | News
NEW YORK — Routier, an omni-channel hotel guest engagement solution that uses messaging channels such as SMS/text messaging, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line, etc. to seamlessly connect guests to staff, has joined Volara’s secure voice...
by James Keen | Feb 11, 2020 | News
Why Viceroy Hotels & Resorts is ‘All In’ with Volara By Darren Clark Vice President of Technology Viceroy Hotels & Resorts It’s a new decade — a time when hoteliers are looking at artificial intelligence and voice technologies not as disruptors, but as...
by Dija Selway-Mkwazu | Jan 14, 2020 | News
New York – More than 170,000 people descended on Las Vegas last week to see the most transformative technology products on the planet during the 2020 Consumer Electronics Show. New this year was a “Travel & Tourism” educational track that...
by Dija Selway-Mkwazu | Jan 9, 2020 | News
New York – “The Grammy’s of Hotel Tech” – also known as The HotelTechAwards – were announced this week by HotelTechReport, a technology-driven media platform that helps entrepreneurial hoteliers find the best technology tools to...
by Dija Selway-Mkwazu | Dec 19, 2019 | News
New York — With voice technology disrupting hotel guest engagement and redefining how services are requested, Viceroy Hotels & Resorts is expanding its relationship with Volara to power in-room smart speakers and enable automated voice services at its luxury...
