Case Studies

Gansevoort Meatpacking Leveraging Voice to Aid in Reopening.Like The Gale, New York’s most iconic hotel, Gansevoort Meatpacking, also deployed the voice-activated digital voice assistants in October of 2020, but it wasn’t until the summer of 2021, when guests began to...

LEGOLAND Hotels Increases Guest Engagement.Merlin Entertainments began using Volara’s private and secure conversation management software atop the Google Nest Hub in August 2021. Utilization of the Nest Hub devices with Volara has reimagined the in-room guest...

The Gale South Beach Boosting Satisfaction Rankings, Repeat Business.The Gale South Beach, a Curio Collection by Hilton hotel, is seeing a big rise in guest satisfaction rankings since going LIVE with Google Nest Hubs in all rooms when the property re-opened in...

Viceroy Hotels & Resorts Leveraging Digital Screens to Drive Onsite Revenues.Viceroy Hotels & Resorts began leveraging the Volara-powered solution on the Google Nest Hub in October 2020 at the Viceroy Washington D.C. and Hotel Zena. The solution, integrated with...

Village Hotels Reducing Demands on Reception Hosts.In May 2021, Village Hotels became the first hotel brand to commit to voice enabling its entire portfolio of properties. The technology rollout is the largest implementation of voice assistants in hotels in the United...