5 Reasons Guests Matter More Than Ever

5 Reasons Guests Matter More Than Ever

Providing a quality guest experience is more important than ever for hoteliers seeking to compete in the post-COVID-19 world. Much has been said over the past six months about social distancing, mask etiquette, and the need for greater vigilance in protecting public...
Voice Is Here to Stay: Embrace it

Voice Is Here to Stay: Embrace it

Why Viceroy Hotels & Resorts is ‘All In’ with Volara By Darren Clark Vice President of Technology Viceroy Hotels & Resorts It’s a new decade — a time when hoteliers are looking at artificial intelligence and voice technologies not as disruptors, but as...